Business Operations Department
The Business Operations Department handles the day-to-day operations/customer support for the council offices. The council registrar team processes the membership registrations, assigns new troop numbers, assists with changes in membership information, and provides E-Council support. The council registrar team also processes program, recruitment event and resident camp registrations. The shop sales team helps customers with their shop selections and questions, keeps inventory up-to-date, and handles the mobile markets. The production team handles the in-house production and bulk mail needs for the council.
All staff e-mail addresses follow the format of firstnamelastinitial@gseiwi.org.
| First |
Last |
Title |
Office Location |
| Marsha |
Thompson |
VP of Business Operations |
West Burlington |
| Linda |
Heil |
Retail Sales Manager |
Rock Island |
| |
|
- Girl Scout shop sales
- Traveling mini-shops
- Trading Posts at camp facilities
|
| Kim |
Kirby |
Sr Registrar /E-Council Administrator |
Rock Island |
| |
|
- Assignment of new troop numbers
- Changes in membership contact information
- E-Council support
- Membership ID cards
|
| Sheila |
Ruland |
Council Registrar /Office Assistant |
Rock Island |
| |
|
- Program event registrations
- Assignment of new troop numbers
- Changes in membership contact information
- E-Council support
- Membership ID cards
- Office support
|
| Jennifer |
Woelke |
Receptionist /Shop Sales Associate |
Rock Island |
| |
|
- Customer support
- Shop support
|
|
| Ray |
Rangel |
Production Coordinator |
Rock Island |
| |
|
- Print production
- Recruitment fliers or supply orders
- Shipping or mailings
|
| |
|
Receptionist /Shop Sales Associate |
Cedar Rapids |
| |
|
- Customer support
- Shop support
|
| |
|
Council Registrar |
Cedar Rapids |
| |
|
- Program event registrations
- Assignment of new troop numbers
- Changes in membership contact information
- E-Council support
- Office support
|
| Janice |
Firzlaff |
Office Manager |
Dubuque |
| |
|
- Assignment of new troop numbers
- Program/resident camp registrations
- Camp facility use payments
- Program equipment rental
- Office/shop support
|
| Beth |
Splinter |
Receptionist/Office Assistant |
Dubuque |
| |
|
- Changes in membership contact information
- Customer support
- Office support
|
| Joey |
Fautsch |
Shop Sales Associate (PT) |
Dubuque |
| |
|
|
| Jeanne |
Mentel |
Office Manager/Volunteer Intake Coordinator |
Waterloo |
| |
|
- Program/resident camp registrations
- Program equipment rental
- Office/shop support
- Volunteer applications
|
| Fran |
McGarvey |
Office Assistant/Shop Sales Associate |
Waterloo |
| |
|
|
|
| Sam |
Schrage |
Council Registrar (PT) |
Waterloo |
| |
|
- Assignment of new troop numbers
- Changes in membership contact information
- E-Council support
- Membership ID cards
|
| Joi |
Harris |
Office Manager |
West Burlington |
| |
|
- Office/shop support
- Program equipment rental
|
|
| Michelle |
Hummel |
Council Registrar/Office Assistant |
West Burlington |
| |
|
- Program/resident camp registrations
- Assignment of new troop numbers
- Changes in membership contact information
- E-Council support
- Membership ID cards
- Office support
|
| Ann |
Hulett |
Receptionist /Fund Development Assistant |
West Burlington |
| |
|
- Customer support
- Fund Development support
|
Can I buy Girl Scout uniforms, books, badges, or other items locally?
- Yes! Visit your local Girl Scout Shop located at each service center. All shop purchases made support Girl Scouts of Eastern Iowa & Western Illinois. Shop orders are accepted in person at a shop, traveling mini-shop, camp trading post or by mail, fax, phone or e-mail. To place an order, contact the shop associate at a Girl Scout Shop nearest you. The shop order form is available for download.
